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FAQs

 
  • How to find the hotel?

    By Plane:
    Seville Airport (140km)
    Faro Airport (90km) Portugal

    By Road:

    From Seville Airport(SVQ):
    Distance 142 km.
    From airport, take direction to Seville until reaching a bypass. Once travel 1 km. must take th road direction to Huelva - Isla de la Cartuja. Continue straight until 3rd roundabout,. where you should turn left in direction to Huelva. Then, you will enter into the A-49 (motorway) where have to travel about 80 Km.
    Before arriving at Huelva you will find a motoway Fork, in the same highway, from where you must take direction to PORTUGAL until the exit 117 of the motorway "LEPE OESTE ACCESO PLAYAS".
    Once you have left the motorway, follow the indications going to “ISLANTILLA” or “LA ANTILLA”.
    Arriving to "LA ANTILLA" there is a roundabout which must take on the right.
    Take the first exit on right and less than 1 km will come to the hotel.

    From Faro Airport (FAO):
    Distance : 102km.
    Get de motorway F22 direction to Spain. Now in Spanin continues in the motorway until the exit 117 “Lepe Oeste Aceso a Playas”.
    Once you have left the motorway, follow the indications going to “ISLANTILLA” or “LA ANTILLA”.
    Arriving to "LA ANTILLA" there is a roundabout which must take on the right.
    Take the first exit on right and less than 1 km will come to the hotel.

    GPS coordinates
    Latitude: 37.21 length: -7.23.

  • What is check-in and check-out time?
    Check-in time is at 14: 00 h and check-out must be done before 12: 00 h.
  • Can I leave the room late?
    For late check-out, you should speak with reception, because for a few hours, they can offer you some discount on the actual rate. But, this service is subjet to the availability of the day.
  • Have The rooms a balcony or terrace? Can I reserve one?
    All our rooms have a balcony or terrace.
  • There are air conditioning in the rooms? It works all year?
    The hotel has central air conditioning. This means that, depending on the weather that make, the hotel, in his entirety, will have hot or cold air. There is no possibility to choose by the client.
  • How far is the beach?
    The beach is 800 m away and in summer period we offer a shuttle service from the hotel to our "Beach Club".
  • Is your hotel adapted for handicap persons?
    We have rooms adapted for handicapped persons.
  • There is any special dress code in your facilities?
    Yes, it is compulsory the use of long trousers in dinner service our buffet restaurant. As well as minimal dress code in our golf club.
  • Can you reserve me a Green Fee for play golf?
    We offer information and reservations for all fields of Huelva and some of Portugal.
  • Can you keep my luggage when I leave the room?
    Yes. Without any kind of restriction or cost.
  • Where can I park my car? in a secure site? What cost does?
    The Hotel has a indoor carpark, whose cost is € 6.60 per day (VAT included).
  • Do you offer a high speed internet in the room for my laptop? Is it wireless (without cable)?
    Yes. WIFI system is working in all the hotel, and is free for our customers.
  • What languages are spoken in reception?
    Spanish and English
  • I wish ironed me a shirt. Do you have Irons available for customers?
    We haven´t irons available for clients but if we have a laundry service, where the client leave the clothes for washing and ironing, or simply ironing. Please, check in hotel for price and delivery time.
  • Do you have pick-up service at the airport?
    Not as a general service. But we can manage the service from our reservations department to pick you up.
  • Do you have gym and Spa?
    Yes, the use of our gym, indoor pool and Jacuzzi is free for our guests. But respect to the Spa, we have all kinds of services and special offers for our customers.
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