Privacy policy





In compliance with the provisions of article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, it is reported that the owner of this website is:





CIF: B10773752

Registered office: Paseo de la Castellana 31, 28046, Madrid.

Registration data Mercantile Registry:  Mercantile Registry of MADRID T 36924, F 55, S 8, H M660402, I/A 2 (16.10.19)

Hotel address: Paseo Barranco del Moro s/n, 21440, Lepe, Islantilla


You can contact us via email address   or phone (+34) 959204500.





Likewise, the use of the Web is also subject to all notices, regulations of use and instructions, made known to the User because they replace, complete and / or modify this Legal Notice. In general, the relations between ANPORA ISLANTILLA S.L. and the Users of its telematic services, present on the Web, are subject to Spanish legislation and jurisdiction. For any litigious matter both parties, ANPORA ISLANTILLA S.L. and the USER, expressly waiving any other jurisdiction that may correspond to them, submit to the jurisdiction and exclusive competence of the Courts and Tribunals of Huelva (Spain). They may also submit their disputes to consumer arbitration, by adhering to the competent Consumer Arbitration System that will also be provided by electronic means, in accordance with the procedure established by regulation.




The User is informed, and accepts, that access to this website does not imply, in any way, the beginning of a commercial relationship with ANPORA ISLANTILLA S.L.

ANPORA ISLANTILLA S.L. reserves the right to carry out without prior notice the modifications it deems appropriate on its website, being able to change, delete or add both the contents and services provided through it and the way in which they are presented or located on its servers.




All the contents of the website (including, without limitation, databases, images and photographs, drawings, graphics and text files) are the property of ANPORA ISLANTILLA S.L. or the content providers, having been, in the latter case, subject to license or assignment by them, and are protected by national or international intellectual property regulations. The collection, design, arrangement and assembly of all the content of the website is the exclusive property of ANPORA ISLANTILLA S.L. and is protected by national and international industrial and intellectual property regulations. The trademarks, signs, distinctive signs or logos of the website are owned by ANPORA ISLANTILLA S.L. and are duly registered. The texts, data and graphic drawings are the property of ANPORA ISLANTILLA S.L. or of the entities providing information, and may not be subject to subsequent modification, copying, transformation, alteration, reproduction, adaptation or translation by third parties, without the express authorization of the owner of said content. The provision of texts, data and graphic drawings does not imply, in any case, the transfer of ownership or the granting of a right of exploitation, reproduction, dissemination, transformation, distribution, or transmission in their favor, other than the right of use that entails the legitimate use of




ANPORA ISLANTILLA S.L. is not responsible for the misuse made of the contents of its Web pages, being the sole responsibility of the person who accesses or uses them. The owners of other websites that wish to create a hyperlink to, undertake not to establish links to websites where the logo of ANPORA ISLANTILLA S.L. does not appear and not to make false, inaccurate or incorrect statements that may mislead or, in general, that are contrary to the laws. The owners of other websites that wish to create a hyperlink to also undertake not to establish hyperlinks to websites that contain content, statements or propaganda of a racist, xenophobic, pornographic, apology of terrorism and, in general, may damage in any way the good name or image of ANPORA ISLANTILLA S.L. The inclusion of hyperlinks in, does not necessarily imply that ANPORA ISLANTILLA S.L. maintains commercial relations or associative links with the owner of the website on which the link is established. The presence of hyperlinks in has a merely informative purpose, which is why ANPORA ISLANTILLA S.L. is not responsible or grants a guarantee of any kind, neither express nor implicit regarding the marketability, suitability, quality, characteristics, origin, commercialization or any other aspect of the information, products and / or services. The disclaimer established in the previous sections will not operate in the event that the content provider to which it is linked or whose location is provided acts under the direction, authority or control of the provider that facilitates the location of those contents.




ANPORA ISLANTILLA S.L. states that this website has the appropriate technology to allow access and use of it. However, it is not responsible for the possible existence of viruses or other harmful elements, introduced by any means or by any third party, which may cause alterations in its computer systems. The Website may contain inaccuracies, relevant omissions, inaccuracies or errors. ANPORA ISLANTILLA S.L. does not guarantee, in any case, the veracity, accuracy and timeliness of the data contained in its website. The user who accesses exonerates ANPORA ISLANTILLA S.L. from any responsibility in relation to the reliability, usefulness or false expectations that this website may produce.




ANPORA ISLANTILLA S.L. does not offer guarantees of any kind regarding the operation of the website or the information contained therein. ANPORA ISLANTILLA S.L. will not be responsible for any damages of any kind that may arise from the use of the Website. ANPORA ISLANTILLA S.L. excludes all responsibility for the legality, content and quality of the data and information offered by third parties through the website.





The privacy and confidentiality of user information is important to ANPORA ISLANTILLA S.L. We are committed to the privacy and security of user information.


We may update this policy from time to time, so please check back frequently.


This Privacy Policy is intended to help you understand:


Identify who is responsible for the processing of your data;

which Regulations apply;

what personal information we collect about you;

how we use, disclose and protect your personal information;

with whom we may communicate your personal data;

how you can update, manage, export and delete your information;

what is the retention period of your personal data;

What are your rights regarding the protection of personal data;

How you can contact us to learn more about our privacy practices.







In terms of data protection Anpora Islantilla, must be considered Responsible for the Treatment, in relation to the files / treatments collected through this website or through any other means such as telephone, email, face-to-face, paper through forms, through legal documents, etc.,  whose identification data are the following




Address for data protection purposes: Paseo Barranco del Moro s/n, 21440, Lepe, Islantilla





ANPORA ISLANTILLA S.L. is committed to protecting the privacy of its customers in compliance with current regulations (Regulation EU 2016/679 of the European Parliament and of the Council of April 27, 2016 on the Protection of Natural Persons with regard to the Processing of Personal Data and on the free movement of these data and repealing Directive 95/46 / EC)




The categories of personal information we collect and how we use that information are set out below:


3.1. Personal information to contract the services provided by Hotel Islantilla


When you make a process of booking accommodation or any service provided by Anpora Islantilla, such as accommodation, golf, spa, sports or events you may collect the following information:


Name and surname;




Bank details;

Credit card details;

Preferences and tastes;


The legal basis for this treatment consists of the execution of the contractual or pre-contracualrelationship  derived from the service that is contracted and manage the reservation made by the user.


These data will be kept for the entire duration of the contractual or precontracualrelationship  derived from the contracting of the service and manage the requested reservation, as well as the time necessary to comply with legal obligations.


3.2. Personal information to subscribe to the Newsletter of the different services offered by the web.


When you make a request to send our newsletter we may collect the following information: 


Name and surname;



The legal basis for this treatment is in the express consent given by the user to receive the newsletter that includes commercial offers of the services provided in our facilities, according to the information provided on the web. In particular, you can receive information about Golf, events, conventions, accommodation offers, spa, sports, entertainment, etc.


We collect personal information to make commercial communications related to the different services offered by Islantilla Golf Resort, as well as so that the user can contact us and make a request.


These data will be kept until the interested party revokes their consent for the processing of their data.


The interested party may object to receiving the newsletter through the following email address


3.3. Personal information to make a reservation for the celebration of Congresses, Conventions and events


When you make a request to book a Congress, Convention or any other event we may collect the following information:


Name of the company/legal entity and contact details, interested in obtaining information about the service;

Name of the natural person interested in obtaining information about the service;

Email address;

Mobile phone;

Date of booking;

Number of attendees at the Congress/event/convention;


The legal basis for this treatment consists of the execution of the contractual or pre-contractual relationship derived from the service that is contracted and manage the reservation made by the user.


These data will be kept for the entire duration of the contractual or pre-contractual relationship derived from the contracting of the service and managing the requested reservation, as well as the time necessary to comply with legal obligations.


3.4. Images


For compliance with the obligations of security and protection of people and property of our facilities, we use video surveillance cameras, which are located in our facilities, signposted and have data protection information.


The information collected through these cameras are images captured when accessing the facilities of the Hotel Islantilla Golf Resort.


The legitimate basis for this processing is the public interest in the protection of persons, property and facilities.


The images will only be kept for a maximum period of fifteen days. Once the deadline has expired, they are automatically deleted. However, the data will remain in a situation of blocking during the periods determined by the regulations specified above, in order to meet the responsibilities that may be generated. Once these periods have elapsed, they will be deleted, unless the interested party has authorized their treatment for specific purposes for a longer period.


The images will only be shared with the State Security Forces and Bodies in the event that it is necessary for compliance with the corresponding legal obligations.



Minors may not make use of the services offered through the website without the prior authorization of their parents, guardians or legal representatives, who will be solely responsible for all acts carried out through the Web by minors in their care, including the completion of forms with the personal data of said minors and marking,  where appropriate, the boxes that accompany them.


The Data Controller informs that the data of the users will be treated in order to provide the service of access to the Wi-Fi network of the Hotel Islantilla Golf Resort, based on the contractual relationship between the User and the Responsible.

These data will be kept for the time necessary to enable the relationship or until the user exercises their rights of opposition, deletion or revocation and will only be communicated to third parties by legal mandate or with the user's consent.


The data of the subscribers of the CLUB HOUSE are processed for the management of the services offered by the Club. The data is collected from a subscriber registration form for the CLUBHOUSE and the Data Controller will be ANPORA ISLANTILLA S.L.


In the case of the Federated, personal data will be processed by the Spanish Golf Federation, which is the Data Controller and with which ANPORA ISLANTILLA S.L. has signed a contract. The data is accessible through a portal and a computer application that is managed by the company PORTAL GOLF SPAIN through the website. The Spanish Golf Federation may authorize the communication of your data to all golf courses with which there is an agreement.


The legitimate basis of the treatment is in the execution of the contract contracted by the subscriber and the data will be kept for the duration of the contractual relationship.


The data will be kept as long as you are a member of the Clubhouse and once the relationship has ended, they will be kept blocked for the period established for compliance with legal obligations.




ANPORA ISLANTILLA S.L. strives to protect the security of your personal information and your choices for its intended use.


The information shared is located on a secure server and we use procedures designed to protect the personal information we collect from unauthorized access, destruction, use, modification or disclosure.


Although we will take (and require our third-party vendors to take) commercially reasonable security precautions with respect to your personal information collected and stored on the Site, due to the open nature of the internet, we cannot guarantee that any of your personal information stored on our servers, or transmitted from a user, is free from unauthorized access,  and we disclaim any liability for any theft or loss, unauthorized access or damage, or interception of any data or communication.





ANPORA ISLANTILLA S.L. informs you that the personal data you provide us by completing any electronic registration form that appears on our Web Site, or through any query, request or contracting of any service or product that you make us through email, telephone or by any other means,  including the Website, will be treated exclusively by ANPORA ISLANTILLA S.L.


By providing us with their personal data, the User, who is responsible for their veracity, consents to the processing of their data for the purposes indicated below:


Adapt the products and services requested by you to the preferences indicated in your registration form,

Preparation of statistics.

Make informative, commercial, advertising and promotional submissions about our activities and services that may be of interest to you through any of the channels you provide us (email, SMS, telephone, social networks, etc.)

When you check the corresponding box or otherwise expressly consent, send you informational, commercial, advertising and promotional messages about our activities, products and services that may be of interest to you. At any time, you may oppose the receipt of these commercial communications by email or other means of electronic communication by ANPORA ISLANTILLA S.L., by sending an email to the address, indicating in the Subject "Low Commercial Communications".




Your personal data may be communicated with the following third parties:


State Security Forces and Bodies, will be sent the information strictly necessary for compliance with legal obligations of the Data Controller .

When you make a reservation at the Hotel "Double Tree  by  Hilton Islantilla Beach Golf Resort", you authorize through the registration form that your data be processed by Hilton, being they  the Responsible for the processing of your data. You can consult their privacy policy at this link

When you make a Golf reservation through the link provided on the website to, your data will be processed by Portal Golf Gestion S.A., who will be responsible for the processing of your personal data.

Providers of services related to these purposes to which the hotel is used, always complying with the requirements established by current legislation.

Our booking manager: Bookassist/AutomaticNetware  Ltd in Ireland & bookassist/Softdoc Netware  SLU in Spain. For moreinformation  on Bookassist, see the information available at

When you make use of the spa services, your data will be communicated to the company Aestra Balnearios y Spa S.L. who will be considered in charge of the treatment.




We will keep your personal information for as long as necessary to fulfill the purposes for which it was collected, do not request its deletion or object to the processing of your data.


In any case, we will keep your data as long as we are obliged to comply with a legal obligation.





At any time you may exercise, as the owner of the personal data, the following rights:


Right to withdraw the consentgiven;

Right of accessto the information we process about you;

Right to rectificationof your data, in case they are inaccurate or incomplete;

Right of deletion,when, among other reasons, your data is no longer necessary for the purposes for which it was collected;

Right to object tothe processing of your data in certain circumstances, for example to direct marketing, including profiling;

Right to limit treatment:you have the right to request the limitation of the processing of your data in the cases established by law. Likewise, the controller may restrict the processing when the user contests the accuracy of the personal data, during the period that allows the controller to verify the accuracy of  the same; or when the user objects to the treatment, while it is verified if appropriate.

Right to data portability: you have theright to move, copy or transfer the data you have provided us in a structured, commonly used and machine-readable format, from our database to a different one. It is only possible to exercise this right with respect to the data you have provided, when the processing is based on the execution of a contract or your consent and the processing is carried out by automated means.

Right to file a claim with the Spanish Agency for Data Protectionif you consider that the treatment does not comply with current regulations.


To do this, you must send a request, in writing, in which you must indicate the right you exercise, your name and surname, address for the purposes of notifications, together with a copy of your ID or other valid document proving your identity, addressed to:




Address: Paseo Barranco del Moro s/n, 21440, Lepe, Islantilla



In particular, we inform you of your right to file a claim with the Spanish Agency for Data Protection ( if you consider that the treatment does not comply with current regulations.



We are a rapidly evolving company. We will continue to evaluate this Notice based on new technologies and services, business practices, and the needs of our customers, and we will make changes to this Policy from time to time, as necessary. If we make any material changes to this Notice, we will update them here. If the changes are significant, we will notify you by email notification.

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